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  • Where do I find my Apple ID?
    To find your email address go to settings, and under your name will see your Apple ID.
  • My app is frozen, what do I do?
    If the app is frozen, force close the BreatheSuite app. The steps are listed below. Android Open the Settings app. Choose Apps. Touch the Running tab to view only active or running apps. Choose the BreatheSuite app. Touch the Stop or Force Stop button. Apple From the BreatheSuite home screen, swipe up from the bottom of the screen and pause in the middle of the screen. Swipe up on the app's preview to close the app. In case they couldn’t wake up the devices: Most likely, it’s on transport mode. Show the participant how to hold the device upright, put his thumb under the device, and push down the top of the device. Device Connectivity If the device is not connecting for android users, follow instructions Steps to Reconnect Verify you have the latest version of android. Delete the app if you have downloaded it. Download the app from the play store and create a new account. Take note of if you were prompted to add location permissions Connect the device. If you were not prompted to add location and the device did not connect: Go to settings -> Apps Select the BreatheSuite app Update the location permissions to “allow all the time.” Restart the app The device should now connect
  • Inhaler Types - What’s the difference between a controller and a rescue inhaler?
    Controller Also called a maintenance inhaler. This medication is one you take daily on a prescribed schedule. This medication helps manage your symptoms on a regular basis. Rescue Also called a reliever. This medication is one you take in an emergency when you are experiencing breathlessness.
  • What's an Aerochamber?
    Aerochambers, also known as spacers are meant to only be used with your puffer (metered dose inhalers - MDI). One end attaches to the puffer and the other to your mouth. When the medication from the puffer is released the medication is held inside the spacer so you can slowly breathe it in.
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