Question 1

How long is the program?

Accepted Answer

Most patients complete the program in about 10-12 weeks, but your physical therapist will tailor the length based on your needs. Some may finish in as little as 6 weeks, while others benefit from the full 12 weeks.

Question 2

How often will I be meeting with someone?

Accepted Answer

You’ll meet with your physical therapist once or twice a week over telehealth, depending on your needs and schedule. If you're assigned a respiratory therapist as well, you meet on average once a month.

Question 3

How are the sessions facilitated (do you come to my house or is it video call)?

Accepted Answer

All sessions are done over a Healthcare Zoom video call, so you can participate in the privacy of your own home.

Question 4

Do you have a physical location?

Accepted Answer

We’re fully virtual, which means you can join telehealth calls from home with all providers during the program.

Question 5

What video calling tool do I need for the program?

Accepted Answer

We use Healthcare Zoom, which is simple to download and free to use. We have a team dedicated to helping you get set up if needed.

Question 6

How long are the Zoom calls?

Accepted Answer

Each session ranges from 45-60 minutes long.

Question 7

What kinds of things will I be doing on the Zoom calls?

Accepted Answer

Your therapist will guide you through exercises and breathing techniques that are tailored to your body’s ability. We’ll also focus on strengthening your breathing muscles, practicing ways to manage shortness of breath, and building skills to help you stay active and in control of your lung health as life happens. Everything is personalized, safe, and designed to help you feel more confident day to day.

Question 8

Are the video sessions in a group or one on one with a therapist?

Accepted Answer

We currently only offer one-on-one sessions with your physical and respiratory therapists. In the future, as we open group sessions, these will be completely optional to attend.

Question 9

Will my insurance cover this all? If not, how much will I have to pay?

Accepted Answer

Most insurance plans cover pulmonary physical therapy services. We’ll check your benefits for you and let you know if there are any costs prior to starting.

Question 10

How do I pay for my invoices?

Accepted Answer

If you’re informed that your insurance requires a copay or partial coverage, we’ll let you know upfront - there are no surprise charges. You’ll receive clear instructions to create an account and pay securely through our patient portal at your convenience.

Question 11

How does Zoom work?

Accepted Answer

It’s very simple. Before your first visit, we’ll help you set everything up, and our team is available if you need extra support. On the day of your session, you’ll just log in to your BreatheSuite patient portal and join your video call with your therapist from your phone or computer - whichever you prefer. All you need is a device with internet and a camera, and we’ll guide you through the rest.

Question 12

How do I know if my device supports Zoom and how to get it set up?

Accepted Answer

Almost all smartphones, tablets, and computers work with Zoom, so chances are your device is ready. Before your first visit, we’ll walk you through a quick setup and make sure everything runs smoothly. If you’d like, our support team can also hop on a test call with you so you feel confident before starting your sessions.

Question 13

Can I have a family member or caregiver attend my Zoom calls?

Accepted Answer

Absolutely. We encourage family or caregivers to join if you’d like extra support.

Question 14

Why do I need both physical therapy and respiratory therapy in this program?

Accepted Answer

That’s a great question. Physical therapists and respiratory therapists play different but complementary roles in helping you manage your lung health.
 • Your physical therapist will guide you through tailored exercises and breathing techniques to help you get stronger, improve your endurance, and manage shortness of breath in daily life. They also look at the whole picture - your home setup, lifestyle, and routines - to help you do more with greater ease and confidence.
 • Your respiratory therapist focuses on your medications, inhaler technique, oxygen use, and day-to-day symptom management. They’ll be your ongoing support for questions or changes that come up with your breathing overtime.
Together, they make sure you have the tools, strength, and confidence to live as fully and independently as possible, despite your respiratory condition.

Question 15

What do I need to do to be ready for my visit?

Accepted Answer

Before your first appointment, there are just a few simple steps:
1. Set up your BreatheSuite account - you’ll receive an email with instructions to create your login.
2. Open your Welcome Kit - it includes easy-to-use equipment for tracking your vitals. Please have these items ready at your visit.
3. Complete your intake forms - these can be filled out online before your first call.
We’ll guide you through each step by email, and if you need help at any point, our support team is just a call away. Once those are done, you’ll be fully ready to meet your BreatheSuite provider.

Question 16

Who is BreatheSuite's lung wellness program meant for?

Accepted Answer

BreatheSuite's lung wellness program, also known as "pulmonary rehabilitation" is a therapy program for those who have persistent breathing issues, such as chronic obstructive pulmonary disease (COPD), interstitial lung disease (ILD), bronchiectasis, post-COVID, or asthma. The purpose of pulmonary rehabilitation is to improve a patient's breathing, physical activity level, and overall quality of life.

Question 17

How does BreatheSuite’s lung wellness program work?

Accepted Answer

When you enroll in our program, you will receive personalized care from a dedicated Physical Therapist and Respiratory Therapist over the course of several weeks. The exact duration can look different for everyone, but our team will design a personalized exercise plan for you and provide education and 1-on-1 support to help manage your symptoms with the ultimate goal of helping you breathe easier and live better. The best part is, all of this can be done safely from your home!

Question 18

I'm not good with technology, should I do this program?

Accepted Answer

Quite the opposite! We teach you exactly what you need to know to feel confident in accessing the program, and any future telehealth appointment.

We have a full team dedicated to helping you access the program that has successfully helped people who have barely used a computer to participate in the program effectively. Whether that is a phone call needed before each visit to get you on the call or a dedicated walkthrough the online platform, we'll be sure that you're ready to go. Trust us - no matter your experience with technology, you'll enjoy this program.

Question 19

Is this program covered by my insurance?

Accepted Answer

Most Medicare plans with a secondary cover your entire cost. For other insurances, you’ll pay the same that you would pay to visit a physical therapist, not a penny more. We will verify your insurance benefits through the assessment before the program starts so there are never any surprises about what your obligation might be.

Question 20

Does BreatheSuite replace my existing doctor or pulmonologist?

Accepted Answer

Absolutely not. In fact, we work with your existing doctors to make sure that we have all the information required to give you the best plan possible. Our first step, if the referral did not come from them directly, is to make sure they're aware that you've expressed interest in participating, that way we can give you the best care possible.

Question 21

My doctor already referred me to you, what do I do next?

Accepted Answer

Nothing is required! We will call you directly from 602-362-4466 to get your appointment scheduled with your care team.

Question 22

Is virtual pulmonary rehab as effective as in-person rehab?

Accepted Answer

Studies have shown that virtual pulmonary rehab can be just as effective as in-person programs, and can even provide some additional benefits such as increased convenience and accessibility.

Question 23

How is BreatheSuite’s virtual pulmonary rehabilitation different from in-person pulmonary rehabilitation?

Accepted Answer

BreatheSuite's virtual pulmonary rehabilitation program is an online program that treats people who have chronic breathing issues. It is offered through a web-based platform and may be viewed from a computer, tablet, or smartphone.

One of the primary distinctions between our program and in-person pulmonary rehabilitation is the location of the therapy. Our users may access the program from anywhere with an internet connection, whereas in-person rehabilitation needs the patient to travel to a specified site, such as a hospital or outpatient clinic.

Another distinction is our program's flexibility. Virtual rehabilitation allows the patient to finish the program at their own speed and on their own schedule, whereas in-person rehabilitation often has a defined timetable that the patient must adhere to.

Question 24

How long does the program typically last?

Accepted Answer

The duration of virtual pulmonary rehab programs can vary based on the plan you design with your care team, but most programs are anywhere from 6-12 weeks.

Question 25

What kind of exercises are included in this program?

Accepted Answer

This is where the personalization matters - we're only going to give you exercises that you're capable of. You'll be very surprised where you can get to at the end of the program.

Overall, the program typically includes a variety of exercises that are designed to improve users’ lung function and overall physical health. These may include aerobic activities such as walking, strength training exercises to improve muscle strength and endurance, and breathing exercises to improve lung function. Each person who enrolls in our program also receives resistance bands that are included in our Welcome Kit which can also be used with various exercises.

Question 26

Do I need a smartphone to enroll in the program?

Accepted Answer

All you need is something with an internet connection, regardless if its a phone, computer or tablet! If you've been referred by a provider, we will contact you from 1-6(tel:16023624466)02-362-4466 (tel:16023624466)to get you started. If you have received a call and missed it, give us a call back and we'll reach out to you to set something up.

Question 27

Where do I find my Apple ID?

Accepted Answer

To find your email address go to settings, and under your name will see your Apple ID.

Question 28

My app is frozen, what do I do?

Accepted Answer

If the app is frozen, force close the BreatheSuite app. The steps are listed below.

Android 
 • Open the Settings app.
 • Choose Apps. 
 • Touch the Running tab to view only active or running apps. 
 • Choose the BreatheSuite app.
 • Touch the Stop or Force Stop button.

Apple
 • From the BreatheSuite home screen, swipe up from the bottom of the screen and pause in the middle of the screen. 
 • Swipe up on the app's preview to close the app.

In case they couldn’t wake up the devices:

• Most likely, it’s on transport mode. Show the participant how to hold the device upright, put his thumb under the device, and push down the top of the device.

Device Connectivity

• If the device is not connecting for android users, follow instructions 
    • Steps to Reconnect
       • Verify you have the latest version of android.
       • Delete the app if you have downloaded it.
       • Download the app from the play store and create a new account.

• Take note of if you were prompted to add location permissions
 • Connect the device.
 • If you were not prompted to add location and the device did not connect:
    • Go to settings -> Apps
    • Select the BreatheSuite app
    • Update the location permissions to “allow all the time.”
    • Restart the app
    • The device should now connect

Question 29

Inhaler Types - What’s the difference between a controller and a rescue inhaler?

Accepted Answer

Controller 
 • Also called a maintenance inhaler. This medication is one you take daily on a prescribed schedule. This medication helps manage your symptoms on a regular basis.

Rescue 
 • Also called a reliever. This medication is one you take in an emergency when you are experiencing breathlessness.

Question 30

What's an Aerochamber?

Accepted Answer

Aerochambers, also known as spacers are meant to only be used with your puffer (metered dose inhalers - MDI). One end attaches to the puffer and the other to your mouth. When the medication from the puffer is released the medication is held inside the spacer so you can slowly breathe it in.

https://static.wixstatic.com/media/b6b00e_6329d17741214b37a79803fd88bd3358~mv2.png

Question 31

Who can benefit from virtual pulmonary rehab?

Accepted Answer

People suffering from chronic lung disorders such as chronic obstructive pulmonary disease (COPD), interstitial lung disease (ILD), bronchiectasis, post-COVID, or asthma, may benefit from virtual pulmonary rehab. A virtual option is also ideal for people that are unable to travel to in-person rehabilitation programs due to mobility difficulties, distance, or other circumstances. BreatheSuite’s program is also much more affordable and convenient compared to in-person programs.

BreatheSuite Inc

Terms of Use

Privacy Policy

HIPAA